Staff roles and what each can do
1 min read · Updated 22 Sep 2026
| Role | Typical use |
|---|---|
| Gym owner / Admin | Full access, always. |
| Manager | Runs the gym day to day — members, payments, plans, staff. |
| Receptionist | Front desk — members, check-ins, collecting payments. |
| Trainer | Sees every member, but can only act on members assigned to them (or with an active PT package with them). |
| Accountant | Read-only finance plus GST work — for your CA. |
| Viewer | Read-only — for partners or investors. A yellow "View-only mode" banner shows. |
Change what a role can do
Go to Settings → Roles & Access. Tick or untick permissions per role for your gym. A "manage" permission always includes "view" and "export".
Add a staff member
Settings → Staffs → Add Staff, choose their role, and share their username and password with them.
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