Partial payments and collecting dues

1 min read · Updated 22 Sep 2026

When a member pays part of a bill, Fitplex tracks the rest as a due on that invoice:

Membership        2,499
Personal Training 8,500
Discount         −2,999
Invoice total     8,000
Received            500
Due               7,500

Where you'll see it

  • Member page → Payment & Invoice Trail — each invoice with its lines, total, received and due, plus Total Outstanding at the top.
  • Payments — the Due column, and the Dues tab listing every bill that still owes.
  • Reports → Due Collection — dues for the chosen period.
  • The invoice itself shows Paid and Balance Due.

Collect a due

Click Collect Due on the member page (or on the bill in Payments → Dues). Enter what they're paying now. Fitplex issues a receipt for that amount and reduces the invoice's balance. The WhatsApp message tells the member what they paid and what's still outstanding.

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