The due amount looks wrong

Fitplex works out every due the same way: the invoice total, minus everything received on it. It shows the same figure on the member page, the payments list, reports and the invoice.

Common causes

• The bill has a membership and PT together. The due is for the whole bill. A ₹8,000 bill with ₹500 paid shows ₹7,500 due — not separate dues per line.
• A member was deleted and re-created. The old bills stay behind. Cancel payments instead of deleting members.
• A payment was entered with the wrong amount. Reverse it and take it again — see Correcting or cancelling a payment.

If the numbers still don't add up, raise a ticket with the member's name and the invoice number.