I didn't get my sign-in code

1 min read · Updated 22 Sep 2026

  • Try another channel — on the sign-in page choose SMS or Email instead of WhatsApp.
  • Check the number — 10 digits, without +91.
  • WhatsApp codes come from Fitplex's business number — check it isn't blocked.
  • Wait a moment — you can request up to 3 codes in 10 minutes. After that, wait a few minutes before trying again.
  • Codes expire after 10 minutes, and each new code replaces the last one.

Still stuck? Email us from the address on your account and we'll check the message log.

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