Members & attendance

Adding members, check-ins, expiry and reminders

• Adding a new member
  Create the profile, then take the first payment — that's what starts the membership.
• Freezing, extending or cancelling a membership
  Freeze pauses the days; cancelling reverses the payment with a credit note. Don't delete members to fix a bill.
• How check-ins are recorded
  Biometric machine, face kiosk, member app or front desk — and the rules that apply to each.
• Reminding expired members to renew
  Recently expired members from the dashboard card; 6–30 days through Reach All Expired, once every 72 hours.